Bright fact

2/3

of plans were issued terms within 10 days


Source:
Bright Grey, May 2011

5-star service from a 5-star provider
Our service will be quick, friendly and efficient.

We know what a difference excellent service can make in all walks of life. From airports to restaurants to online shopping – when we get it, we really notice it, because it makes life so much easier.

At Bright Grey we’ve made excellent service a key part of our proposition because we know what a difference it can make to your business. From our systems to our people, we aim to make doing business with us as efficient and hassle-free as possible.

And it looks like we’re getting it right. In November 2010 we were awarded 5 stars for service for the third year running in the Financial Adviser Service Awards. And in April this year you voted us a 5-star provider in the FTAdviser online service awards.

To have been voted so highly and so consistently by the very people who deal with us every day is a huge achievement, and we’d like to say a big thank you to those of you who voted for us. We use your feedback to help us continue to refine and improve the excellent service we give you.

We were awarded 5 stars for service from the Financial Adviser, 3 years in a row, for:

5 star service

Bright fact

80%

of applications submitted through interactive quote & apply


Source:
Bright Grey, May 2011

Bright fact

53%

of all applications received an immediate decision


Source:
Bright Grey, May 2011



Bright Grey. More financial sense from Royal London

We are backed by the financial strength and stability that comes from being part of the Royal London Group, the UK’s largest mutual life and pensions company.

Bright Grey is a division of The Royal London Mutual Insurance Society Limited which is authorised and regulated by the Financial Services Authority No. 117672.
Group registered VAT number 368 5244 27.

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