Problems can crop up at any time, not just during a claim. And it can be comforting to know there’s a professional just a phone call away who can help.

So from the day your client’s plan starts, we offer all Bright Grey menu plan owners and their families access to helplines they can call whenever they want.

Medical helpline

If your clients want to know about holiday vaccinations, have questions about swine flu, or need advice on the drugs they’re taking, they don’t have to wait for an appointment with their GP. They can phone our medical helpline 24 hours a day and speak to a registered nurse straightaway.

Career helpline

Finding a new job can be a challenge. Where do I start? What should I do? How do I write an effective CV? We have a team of qualified advisers on hand to help your clients with the uncertainty that follows unemployment or the decision to switch career.

Personal helpline

We have qualified counsellors on hand to give support and advice to your clients about any of life’s ups and downs. Whether it’s relationships problems, work-related stress, or anxiety and depression, there’s someone on hand 24 hours a day to talk to your clients and suggest ways of managing their situation.

Legal helpline

Need a will but don’t know where to start? Having problems with noisy neighbours? Legal professionals are on hand during normal working hours to give quick and easy professional advice to your client and their family.

And the only cost of these helplines is the price of the call.