Underwriting
Always striving to give your clients fairer and quicker decisions

At Bright Grey we want to make it as easy as possible to do business with us, which is why we let you choose how you'd prefer to submit applications.

It’s also why we go to so much trouble to ensure applications are completely accurate, and why we have such a good record of settling claims quickly and fairly.

Underwriting key points

  • Decisions in principal
  • Online application process
  • Underwriting helpdesk
  • GP incentive scheme
  • Straight-through evidence requests
  • Clear and simple underwriting guide

Interactive quote & apply

Our interactive quote & apply system was designed to increase the pass rate and get more clients on risk faster. It is simple, intuitive, and quick. What’s more it pays an extra 10% Lautro.

The interactive data capture form is shorter than our paper form. It avoids any unnecessary questions for ‘clean’ lives. And you’ll get an instant decision. You also have the flexibility to refine your application after you’ve seen our quote.

Telephone application

Our telephone application service gathers medical evidence directly from clients as an alternative to contacting their GP. This helps to speed up the time it takes to process your clients' applications.

Paper application

If you make a paper application we’ll check it thoroughly to ensure it's complete before beginning the underwriting process. If we need any more information a member of our Customer Care team will contact you.

Talk to the team

If you have any questions about personal protection underwriting
just call 0845 6094 505 or email: theunderwriters@brightgrey.com




Bright Grey. More financial sense from Royal London

We are backed by the financial strength and stability that comes from being part of the Royal London Group, the UK’s largest mutual life and pensions company.

Bright Grey is a division of The Royal London Mutual Insurance Society Limited which is authorised and regulated by the Financial Services Authority No. 117672.
Group registered VAT number 368 5244 27.

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