Bright Grey wins 5 stars 2 years in a row

We're delighted to have been voted a 5 star provider in the Financial Adviser's Life and Pensions category for the second year in a row, and we'd like to say a big thank you to the 10,000 of you who voted.

We know what a difference excellent service can make in all walks of life. From airports to restaurants to online shopping – when we get it, we really notice it, because it makes life so much easier. At
Bright Grey we've made excellent service a key part of our proposition because we know what a difference it can make to your business. From our systems to our people, we want to make doing business with us as efficient and hassle-free as possible.

So while we're thrilled to have another award on the shelf, it's the fact that you've recognised all the effort we've put into our service that's important to us. After all, it's your feedback that helps us to constantly refine and improve the service we give you.

So what's the Five Star award all about?

The Financial Adviser's Five Star award is the most sought after in the industry and recognises the importance of quality service from product providers to advisers. Advisers were asked to rank which companies have provided quality service throughout the year by rating a number of areas from 1 star to 5 stars including:

• New business processing
• Personal contact
• Central processing
• Product support
• Commission service
• Electronic business

Click here to find out more about what makes us a 5 star provider.